Nite Nite Baby – Terms of Service, Refund Policy & Privacy Disclosure

Effective: May 1, 2025

Terms of Service

By purchasing a service, booking a consultation or call of any kind, or downloading a sleep plan, you agree to the following terms and conditions. Please read carefully before proceeding.

1. Nature of Services

Nite Nite Baby provides customized pediatric sleep education and support. Services are non-medical and are not intended to replace professional medical advice, diagnosis, or treatment. Always consult your pediatrician regarding health or medical concerns.

2. Results Disclaimer

Every child is unique. While I provide personalized strategies and guidance, I cannot guarantee specific outcomes. Your consistency, environment, and your child’s temperament play a significant role in results.

3. Payment & Refund Policy

All services are paid in full at the time of booking.
Due to the custom and digital nature of my services, no refunds will be issued once a sleep plan has been delivered or the 30-Minute Booking Call has occurred.
If you experience issues implementing the plan, I encourage you to reach out — I’m here to help within the limits of the service you purchased.

4. Rescheduling & Cancellations

You may reschedule a booked call with at least 24 hours’ notice using your original confirmation email link.
Missed calls or same-day cancellations are not eligible for rescheduling or refund.

5. Client Responsibility

You agree to:

  • Provide accurate and honest information about your child’s health and sleep habits.

  • Implement recommendations consistently to the best of your ability.

  • Refrain from distributing or sharing the content of your sleep plan or any proprietary materials provided.

6. Limitation of Liability

Nite Nite Baby and its consultants are not liable for any injury, harm, or damages resulting from the use or misuse of sleep guidance. You agree to assume all responsibility for outcomes related to implementing your child’s sleep plan.

7. Intellectual Property

All sleep plans, handouts, and materials are the intellectual property of Nite Nite Baby and may not be copied, distributed, or reused without permission.

8. Confidentiality

All personal information and communications will be kept strictly confidential and used only for the purpose of delivering sleep consulting services.

9. Agreement Acknowledgement

By checking the box or signing below, you confirm that you have read, understood, and agree to the above terms. You acknowledge that this agreement is binding and that you accept the limitations and expectations outlined.

10. Affiliate Disclosure

Some of the links shared on this website, blog posts, emails, social media platforms, and my Linktree may be affiliate links. This means I may earn a small commission—at no additional cost to you—if you choose to make a purchase through those links.
Nite Nite Baby is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.
I only promote products or services I personally use, trust, or believe will add value to the families I support. Your trust means everything to me, and I am committed to full transparency.

Refund & Satisfaction Policy

Satisfaction Guarantee

At Nite Nite Baby, I strive to provide compassionate, personalized, and effective sleep support. If you are not satisfied with your service, please contact me within 7 days of your plan or consultation. I will do my best to address concerns, clarify recommendations, or offer one follow-up adjustment as needed.

Refund Policy

Due to the nature of digital services and individualized plans, all purchases are non-refundable once services have begun or the sleep plan has been delivered. However, I want you to feel supported — if you’re struggling with implementation, reach out and I will guide you through.

Disclaimer

Sleep consulting is educational and supportive in nature. I am not a medical professional, and my advice is not a substitute for medical guidance. Always consult your pediatrician for medical concerns. Results may vary depending on consistency, child temperament, and external factors.

Privacy Policy

1. Information I Collect

I collect the following types of personal information:

  • Name

  • Email address

  • Billing and payment information (via Stripe or other third-party processors)

  • Child’s age and sleep history (via intake forms for consultations)

  • Comments or messages sent through forms, email, or social media

  • Website usage data (via cookies, Google Analytics, etc.)

  • IP address, browser type, and device information

2. How I Use Your Information

Your information is used to:

  • Provide sleep consulting services and digital resources

  • Respond to your inquiries or customer service requests

  • Process payments securely

  • Send email updates, newsletters, and promotions (with your consent)

  • Improve website functionality and performance

  • Deliver personalized content and marketing

  • Comply with legal obligations

3. Sharing Your Information

I do not sell, rent, or share your personal information for profit. I only share data with third parties when necessary to operate my business, including:

  • MailerLite (email communication and marketing)

  • Stripe or other payment processors (for secure transactions)

  • Google Analytics (website analytics and performance tracking)

  • Squarespace (website hosting and form submission)

  • Amazon Associates (affiliate link tracking)

Each of these third parties has its own privacy and security practices.

4. Cookies & Tracking Technologies

I use cookies and similar tracking tools to:

  • Analyze site traffic

  • Remember your preferences

  • Improve your browsing experience

You can choose to disable cookies through your browser settings, but some features of the site may not function properly without them.

5. Affiliate Links & Advertising Disclosure

This website includes affiliate links (including Amazon). If you click and make a purchase, I may receive a small commission at no additional cost to you. I only recommend products I trust, have used myself, or believe may benefit the families I support.

6. Children’s Privacy

This site is not intended for children under the age of 13. I do not knowingly collect personal information from children. Any child-related data submitted (e.g., child’s age or sleep habits) must be submitted by a parent or legal guardian as part of a paid consultation.

7. Your Rights & Choices

You have the right to:

  • Access the personal data I hold about you

  • Request that I correct or delete your data

  • Withdraw consent at any time (e.g., unsubscribe from emails)

  • Lodge a complaint with a data protection authority (if in the EU)

To exercise any of these rights, contact me at: [your email address]

8. Data Retention

I retain personal information only as long as needed to fulfill the purposes outlined in this policy, or as required by law.

9. Security

I use industry-standard practices to safeguard your personal data, including secure servers, encrypted connections (SSL), and trusted third-party providers. However, no method of transmission over the internet is 100% secure.

10. Third-Party Links

My website and emails may contain links to third-party sites. I am not responsible for the privacy practices of those sites. Always review their policies before submitting personal information.

11. Updates to This Policy

I may update this Privacy Policy from time to time. Changes will be reflected on this page with a new effective date. Your continued use of the site after updates constitutes your acceptance of the revised policy.

12. Contact Me

If you have any questions about this Privacy Policy, your personal data, or how it’s handled, please contact:

Kenyon Gatlin
Founder, Nite Nite Baby
📧 kenyon.gatlin@nitenitebabysleep.com
🌐 www.nitenitebabysleep.com